Q: How do I book a cottage?

A: You can book directly through our website by selecting your preferred dates and home or cottage. A deposit is required to secure your reservation.

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Q: What forms of payment do you accept?

A: We accept major credit cards, e-transfers, and PayPal.

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Q: Is a security deposit required?

A: Yes, a refundable security deposit of $500 is required for all bookings. This will be returned within 7 days of checkout, provided there are no damages.

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Q: Do you offer discounts for longer stays or returning guests?

A: Yes! Certain properties offer special rates for a weekly stay, as well as discounts for returning guests. Please contact us for a personalized quote.

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Q: Can I hold a cottage before paying?

A: Unfortunately, we cannot hold dates without a deposit. Availability is first-come, first-served.

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Q: Can someone else pay for my stay

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A: Yes, but the guest whose name is on the reservation must be present at check-in and take responsibility for the booking.

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Q: Is my payment secure?

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A: Absolutely. Payments made through our website or major booking platforms are processed using secure, encrypted systems.

Q: What is your cancellation policy?​

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A: Cancellations made at least 30 days before check-in will receive a full refund. Cancellations made less than 30 days in advance may forfeit the deposit.

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Q: Can I change my reservation dates?

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A: Yes, date changes can be made depending on availability. Please contact us as early as possible.

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Q: What happens if there’s bad weather?

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​A: Cottage stays continue rain or shine. Refunds are not provided for weather-related cancellations unless access is impossible due to local emergencies.

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Q: Can I transfer my booking to someone else?

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​A: Yes, but the new guest must meet our rental requirements and be approved in advance.

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Q: Can I cancel after I check in?

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A: No, cancellations made after check-in are non-refundable.

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Q: What if I have to cancel due to an emergency?

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A: We handle emergency situations on a case-by-case basis. Contact us directly with details and documentation, and we’ll do our best to help.

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Q: Do you offer travel insurance?

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A: We don’t provide travel insurance, but we highly recommend purchasing it independently for extra protection.

Q: What time is check-in and check-out?

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A: Check-in is at 4:00 PM and check-out is at 10:00 AM.

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Q: Are pets allowed?

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A: Some cottages are pet-friendly. Please check the specific listing or contact us for pet policies.

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Q: Is there Wi-Fi and cell service?

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​A: Most cottages offer Wi-Fi, but service may be limited in remote areas. Please refer to the individual cottage listing for details.

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Q: What do I need to bring?

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​A: Most cottages are fully equipped with kitchen essentials, bedding, and towels. A detailed packing list will be provided after booking.

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Q: Can we have guests over during our stay?

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A: Each property has a maximum occupancy limit. Additional guests must be approved in advance to comply with insurance and local regulations and a fee may be applied.

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Q: Is there garbage and recycling pick-up?

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A: Instructions for waste disposal will be included in your check-in guide. Most cottages require guests to bring garbage to a nearby depot.

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Q: Are linens and towels provided?

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A: Yes, unless otherwise noted in the listing. Some cottages offer optional linen service for an extra fee.

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Q: Are cottages open year-round

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A: Many of our cottages are available year-round, including for winter getaways. Availability is listed in each property’s description.

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Q: Is firewood provided

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A: Some cottages include firewood, others do not. Please check the listing or inquire at the time of booking.

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Q: Are boats or watercraft included

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​A: Select properties offer access to canoes, kayaks, or paddleboards. Please refer to individual listings for specific details regarding availability and included amenities. Kindly note that motorized boats are not provided; however, we would be pleased to refer you to a local rental service.

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Q: Can I fish or swim at the property

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​A: Most waterfront properties allow fishing and swimming, but always follow posted safety rules and bring your own gear and lifejackets.

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Q: Are there grocery stores or restaurants nearby?

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A: Yes! We'll send you a welcome guide with local recommendations for groceries, dining, and attractions near your cottage.

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​Q: Is there a minimum stay requirement?

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A: Minimum stay requirements vary by season and property—usually 2-7 nights.  During peak season (July-August) rentals are a minimum 7 nights. Check the listing for details.

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